Privacy Policy

1. Introduction

At Arvind Jewellers, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (phone, email, address)
• Payment information for transactions
• Purchase history and preferences
• Communication records with our team
• Appointment and consultation details

Automatically Collected Information

• IP address and browser information
• Website usage patterns and analytics
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Processing orders and providing services
• Communicating about your purchases and appointments
• Improving our products and services
• Sending promotional offers and updates (with consent)
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Business partners for joint services (with consent)

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data
• Secure payment processing systems
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

6. Cookies and Tracking

We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content
• Improve website functionality

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Data portability where applicable
• Lodge complaints with data protection authorities

8. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Customer records are typically retained for 7 years for tax and legal purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us:

• Phone: +91 8953115411
• Address: Harbanspur, Azamgarh, Uttar Pradesh 276001
• Email: privacy@arvindjewellers.in

13. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the revised policy.